At I Am Wellness, we take great care to ensure every order is accurate before it leaves our hands. We kindly ask that you check your order as soon as it arrives. If there are any issues—such as incorrect items or damage during shipping—please let us know within 5 days of receiving your package.
For health and safety reasons, food and perishable items are non-returnable and non-exchangeable, unless we made an error with your order.
If an item arrives defective or damaged, we're happy to offer you a replacement or a full refund, including shipping costs.
To request a return or refund, pre-approval is required. Just reach out to us via email, and we’ll guide you through the process. If anything is wrong with your order, please don’t wait—contact us within 5 days so we can make it right